Frequently Asked Questions

I have little black granules in my water after installing the new filter?

This is normal and happens with ALL carbon filters. These are carbon fines (tiny pieces of carbon). Flushing two to three gallons of water through the filter will purge out any loose carbon fines.

Why does my new filter to make noise?

This is caused by trapped pockets of air in your new filter, run two to three gallons of water through to flush out.

Why is the water cloudy after my new filter has been installed?

The cloudiness is caused by microscopic air bubbles. Simply run two to three gallons of water through and the air bubbles will clear out.

Will using an after market compatible filter invalidate my fridge warranty?

No, it will NOT invalidate your fridge warranty. Manufacturers cannot restrict the sale of consumables by threatening to withdraw warranties.

What if the new filter will not go all the way in?

You should try putting a dab of cooking oil on the o-rings of the filter so it will slip into place, as new o-rings can be swelled and not go into place without a little help. Sometimes using more force also helps.

How often do I need to change my refrigerator water filter?

You need to change your refrigerator water filter every three – six months, depending on the quality and quantity of water you use.

How tightly should I tighten the filter?

All of the filters will hit a stop when they are fully tightened. As long as you install them by hand (not using tools) you will feel the filter hit the stop and know that it is properly installed. Most of the filters only require a quarter to a half turn to tighten.

Is it easy to change one of these filters?

Yes. All of our filters can be changed by the average homeowner. You can always contact us for help if you have trouble.

Do these filters have an expiration date?

No. All of the filters we sell can sit on your shelf until you need them. We recommend a cool, dark, dry location.

After Replacing Fridge Filter – Water Puddles at Dispenser.

Water Puddling is caused when the installing a new filter and Not getting the air totally out of the new filter and system.
Try flushing a couple more gallons out at the dispenser and then check for puddling.

Shopping Cart
Scroll to Top